Welcome to The Daydream Souq! By accessing our website and purchasing our products, you agree to the following terms:

1. General

• These Terms and Conditions apply to all orders and transactions made on our website.
• We reserve the right to update these terms without notice. It is your responsibility to review the terms periodically.

2. Product Information

• Our products are handmade, and minor variations in color or design may occur, making each item unique.
• We strive for accurate product descriptions and images; however, slight differences may appear due to screen settings and display variations.

3. Pricing and Payment

• All prices are listed in your chosen currency and are subject to change without notice.
• We accept major credit/debit cards, PayPal, and other secure payment methods as indicated at checkout.
• Payment must be completed before your order is processed.

4. Shipping and Delivery

• Orders are processed within 1-4 business days, and delivery times vary depending on the shipping method selected and your location.
• The Daydream Souq is not responsible for delays caused by customs, local postal services, or unforeseen circumstances.
• Tracking information will be provided once your order has been shipped.

5. Returns and Refunds

• We offer a 7-day return policy for unused and unworn items in their original packaging. Custom or personalized orders are non-refundable.
• To initiate a return, please contact our support team for assistance.
• Refunds are processed to the original payment method within 5-10 business days after receiving and inspecting the returned item.

6. Warranty

• Our bracelets come with a 30-day warranty covering manufacturing defects. The warranty does not cover damages due to misuse, wear and tear, or unauthorized repairs.

7. Intellectual Property

• All content, designs, and images on our website are the property of The Daydream Souq and may not be used without our written permission.

8. Limitation of Liability

• The Daydream Souq is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• By purchasing our products, you acknowledge that you have read and understood our product information and agree to use them responsibly.

9. Privacy Policy

• Your personal information is protected and used only in accordance with our Privacy Policy. We do not share your data with third parties without consent.

10. Governing Law

• These terms are governed by the laws of Egypt. Any disputes will be resolved in the jurisdiction of Egyptian courts.